Responsible Gaming at 798bd

Our Commitment to Responsible Gaming

798bd is committed to providing a safe, fair, and responsible online gaming environment for all players in Bangladesh. We recognise that while the vast majority of players enjoy our platform as a form of entertainment without any negative consequences, a small number of players may develop gambling-related problems. We take that responsibility seriously.

Gambling should always be a leisure activity — one you choose to do for fun, with money you can genuinely afford to lose. It should never be used as a way to earn income, recover financial losses, or escape personal difficulties. If gambling ever starts to feel like an obligation rather than entertainment, we urge you to use the tools below and contact our support team immediately.

Player Protection Tools

798bd provides every registered player with a suite of responsible gaming tools, all accessible from within your account settings. These tools are free to use and can be activated immediately:

Setting and Managing Deposit Limits

Deposit limits are one of the most effective responsible gaming tools available to 798bd players. A deposit limit controls the maximum amount of money you can add to your 798bd wallet within a defined time period — daily, weekly, or monthly. Once a limit is active, it cannot be increased for a minimum cooling-off period of 24 hours, giving you time to reflect before raising your spending cap.

To set or adjust your deposit limit, navigate to Account Settings inside your 798bd profile, select "Responsible Gaming", then "Deposit Limits". Changes take effect as described above. If you need assistance, contact our 24/7 support team at [email protected].

Self-Exclusion Program

Self-exclusion is a formal commitment you make to take an extended break from gambling. When you activate self-exclusion on your 798bd account, access to your account is immediately suspended for the duration you choose: 1 month, 3 months, 6 months, 12 months, or permanent exclusion.

During a self-exclusion period, all promotional communications from 798bd will cease, your account balance will be preserved, and any pending withdrawal requests will be processed normally. You will not be permitted to create a new 798bd account under a different mobile number or identity during an active self-exclusion period. We take this commitment seriously and enforce it rigorously.

How to Request Self-Exclusion

1. Log in to your 798bd account and go to Account Settings.
2. Select "Responsible Gaming" from the settings menu, then choose "Self-Exclusion".
3. Choose your preferred exclusion period (1, 3, 6, or 12 months, or permanent).
4. Confirm your request. Exclusion takes effect immediately and cannot be reversed until the chosen period expires. For permanent exclusion, contact [email protected] directly.

Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. If you notice any of the following signs — in your own behaviour or in someone you care about — it may be time to seek help:

• Spending more money or time gambling than you originally planned, and finding it difficult to stop even when you want to.
• Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
• Borrowing money from family, friends, or any financial source specifically to fund gambling activity.
• Neglecting work, studies, family responsibilities, or important relationships because of time or money spent gambling.
• Feeling restless, irritable, or anxious when not gambling, or using gambling as a way to escape stress, depression, or everyday problems.
• Hiding gambling activity from family members, lying about wins and losses, or feeling shame or guilt after gambling sessions.

If two or more of these apply to you, please contact our support team or use the self-exclusion tool immediately. You are not alone, and help is available 24/7 at 798bd.

Tips for Playing Responsibly

Even if you do not currently experience any gambling-related problems, following these guidelines helps ensure that gaming remains a positive and enjoyable experience:

• Set a fixed budget before you start playing and treat it as entertainment spending — the same way you would budget for a cinema ticket or a meal out. Never gamble with money allocated for rent, bills, groceries, or savings.
• Decide in advance how long you will play for and use the session time limit tool to enforce that commitment — do not override the limit once it triggers.
• Take regular breaks during long gaming sessions. Step away, have a glass of water, and return with a clear head rather than playing through fatigue or frustration.
• Never gamble when you are under the influence of alcohol, when you are very tired, or when you are in an emotionally distressed state. Impaired judgment leads to poor decisions.
• Accept that losses are a normal part of gambling. The house always has a mathematical edge over the long run. Do not try to recover losses in a single session by increasing your bets.
• Keep gambling as one small part of a balanced lifestyle. Maintain hobbies, social connections, physical activity, and family time that have nothing to do with gaming.

Protecting Young People — 21+ Only

798bd operates a strict 21+ age policy. We verify the age and identity of all players during the account registration and KYC process. Any account found to belong to a person under the age of 21 will be immediately suspended, all funds will be withheld pending investigation, and the matter will be reported to the relevant authorities.

If you share a mobile device or computer with younger family members, we strongly recommend activating parental control software and password-protecting your 798bd account. Never share your 798bd login credentials with anyone, particularly minors. Keeping your account secure is your responsibility as well as ours.

Get Help — We Are Here 24/7

If you are concerned that gambling is negatively affecting your life, or the life of someone close to you, please reach out immediately. There is no shame in asking for help — it is the responsible thing to do. 798bd's support team is available around the clock and is trained to handle responsible gaming requests with care and confidentiality.